FAQ
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Q1: Where can I get product&price information?

Send us inquiry e-mail, we will contact with you when we receive your email.

Q2: How long can i get the sample?

Depends on your specific items, within 3-7 days is required generally.

Q3: What's kinds of information you need for quote?

Kindly please provide the product drawing in PDF, and will be better you can provde in details information.

Q4: What's the payment terms?

We accept 30% as payment deposit, when the goods is done, we take photoes for your check and you then pay the balance. For small amount, we accept Paypal, Paypal commission will be added to the order. For big amount, T/T is preferred.

Q5: How to delivery the goods?

We deliver the products by courier company.

Q6: Are you a trading company or factory?

We are direct factory with 10 experienced engineers and more than 50 employees as well approximate 3,000 square meters workshop area.

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Technical Support: Reanod  

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  • E-mail: info@klscandle.com
  • Tel.: +86 311 6800 2160
  • Mob.: +86 189 0311 2543
  • Add.: Shijiazhuang City, Hebei Province, China
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